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Read More about our Advocacy & Support Services

When you reach out for support under our Advocacy & Support Services, we ensure a structured and compassionate process that makes it easy for you to access the help you need. Here’s a breakdown of what you can expect for each service:

What We Offer

We support mothers with practical help to relieve stress and empower them to make informed decisions. Our services include:

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  • Letter & Email Writing Assistance – Help with council applications, and financial aid requests.

  • Emergency Financial Aid – Limited one-time support for groceries, childcare, or travel.

  • Personal Confidant Support – A judgement-free space to discuss personal struggles, co-parenting, or future goals.

  • Mother-to-Be Support – Assistance with hospital visits, birth support, and post-birth care.

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See details below 

What to Expect:

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Letter & Email Writing Assistance 📩

🔹 Step 1: Initial Consultation (15-30 minutes, Online or Phone Call)

  • You’ll share details about the issue you need assistance with (e.g., housing application, complaint, financial aid request, school admission, etc.).

  • We’ll assess the urgency and determine the best approach.

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🔹 Step 2: Drafting the Letter or Email

  • Based on the details you provide, we will draft a professional and effective letter or email.

  • If additional documents are needed (e.g., proof of income, medical letters, tenancy agreements), we will guide you on how to gather them.

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🔹 Step 3: Review & Submission

  • You’ll receive the draft for review. We’ll make edits if needed to ensure accuracy.

  • We guide you on how to send it to the correct department or organization. If required, we can assist with email submission or mailing.

  • 🔹 Step 4: Follow-Up Support

  • If there’s a response, we’ll help you understand what it means and guide you on the next steps.

  • If no response is received within the expected time, we’ll advise on follow-up actions.

Emergency Financial Aid 💰 (Limited Availability – Application Required)

🔹 Step 1: Application Submission

  • You’ll complete a short application form detailing your current financial situation and the reason for requesting aid (groceries, travel, childcare, etc.).

  • Supporting documents may be required (e.g., benefit statements, childcare receipts, proof of financial hardship).

🔹 Step 2: Review & Decision

  • Applications are reviewed within 3-5 business days (urgent cases are prioritized).

  • If approved, we’ll inform you of the assistance amount and payment method (e.g., grocery voucher, direct payment to service provider, etc.).

🔹 Step 3: Fund Distribution & Follow-Up

  • Funds or vouchers will be distributed based on availability.

  • We may follow up to ensure the aid provided has helped with your situation and explore any long-term support options.

 

Personal Confidant Support ☎️ (A Safe Space for Mothers to Talk & Be Heard)

🔹 Step 1: Booking a Session

  • You’ll schedule a private 30-60 minute session, either by phone, Zoom, or in-person (depending on availability).

🔹 Step 2: Open & Judgment-Free Conversation

  • You can talk freely about your concerns—whether it’s co-parenting, personal struggles, or future goals.

  • We listen with compassion and without judgment, offering guidance or just a space for you to release emotions.

🔹 Step 3: Support & Next Steps

  • If needed, we’ll offer practical advice, referrals, or coping strategies to help with your situation.

  • You’ll receive an invitation to our weekly support group meetups if you’d like to connect with other mothers.

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